Legal
Privacy Policy
How we collect, use, and protect your information when you visit the EBSA Horizons website or contact us about our partnership services.
This privacy policy explains how EdPsychEd Ltd (“we”, “us”, “our”) collects and processes your personal information when you visit the EBSA Horizons website or contact us about our partnership services. EBSA Horizons is a programme operated by EdPsychEd Ltd.
This policy applies specifically to the EBSA Horizons partnership website. If you are a professional accessing our training courses through the EdPsychEd platform, a separate and more detailed privacy policy applies at edpsyched.co.uk/privacy-policy.
Information We Collect
We collect a limited amount of information through this website. This falls into two categories:
Information you provide directly
When you use our contact form or book a discussion with our team, we ask for your name, email address, professional role, and organisation. You may also provide additional information in a free-text message field. We only collect what is necessary to respond to your enquiry and arrange a meeting.
Information collected automatically
When you visit this website, certain technical information is collected automatically through cookies and analytics tools. This may include your browser type and version, operating system, the pages you visit, the duration of your visit, and the website that referred you to us. Our analytics provider (Google Analytics 4) does not log or store your IP address. See section 4 for more detail on cookies and analytics.
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | What we use |
|---|---|
| Responding to your enquiry and arranging a meeting | Name, email, role, organisation, message content |
| Following up after an initial conversation, where you have requested this | Name, email, role, organisation |
| Understanding how visitors use our website so we can improve it | Pseudonymised analytics data (pages visited, session duration, traffic sources) |
| Ensuring the website functions correctly and securely | Essential cookies and technical data |
We will never sell, lease, or share your personal information with third parties for marketing purposes.
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we must have a lawful basis for processing your personal data. The bases we rely on are:
| Lawful basis | Applies to |
|---|---|
| Legitimate interests Article 6(1)(f) UK GDPR |
Responding to enquiries from commissioners and professionals who contact us about our partnership services. Our legitimate interest is in providing information about our services to those who request it. We have assessed that this does not override your rights and freedoms. |
| Consent Article 6(1)(a) UK GDPR |
Placing non-essential cookies and analytics trackers on your device. You can withdraw consent at any time through your browser settings or our cookie preferences. |
Cookies and Analytics
This website uses cookies to help us understand how visitors interact with our content. Cookies are small text files stored on your device by your web browser.
Essential cookies
These are necessary for the website to function and cannot be switched off. They include cookies that remember your cookie consent preferences.
Analytics cookies
We use Google Analytics (GA4) to understand how visitors use this website, including which pages are most visited and how people navigate between them. Google Analytics uses cookies to collect pseudonymous usage data, including a client identifier that does not directly identify you. The data generated is transmitted to and stored by Google. GA4 does not log or store full IP addresses.
You can find more information about Google Analytics cookies at Google's Privacy Policy, and you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of this website.
Data Sharing
We do not sell or share your personal information with third parties for their own purposes. We may share your information with the following categories of service provider, solely for the purpose of operating this website and responding to your enquiries:
| Service provider | Purpose |
|---|---|
| Website hosting provider | Hosting and serving the EBSA Horizons website |
| Google (Analytics) | Pseudonymous website usage analysis |
All third-party service providers are required to process your data in accordance with our instructions and applicable data protection law. Google may process analytics data on servers outside the United Kingdom, including in the United States. Where this occurs, appropriate safeguards are in place through Google's data processing terms and the UK Extension to the EU-US Data Privacy Framework. No other personal data is transferred outside the United Kingdom.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected:
| Data type | Retention period |
|---|---|
| Contact form submissions and booking enquiries | 24 months from last contact, unless an active partnership relationship exists |
| Analytics data (user-level and event-level) | 14 months (the maximum retention period for standard Google Analytics 4 properties). Aggregated reporting data that cannot identify individual users is retained by Google indefinitely. |
| Cookie consent preferences | 12 months |
When data is no longer needed, it is securely deleted. You can request deletion of your data at any time by contacting us.
Your Rights
Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Ask us to delete your personal data where there is no compelling reason for us to continue processing it
Ask us to restrict the processing of your data in certain circumstances
Receive your data in a structured, commonly used format
Object to processing based on legitimate interests
Where we process data based on your consent (such as analytics cookies), you can withdraw that consent at any time
These rights are not absolute and may be subject to exemptions under applicable law. To exercise any of these rights, please contact us at jen@edpsyched.org.
We will respond to your request within one month. There is no fee for making a request, although we may charge a reasonable fee if requests are clearly unfounded or excessive.
Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. While we take all reasonable precautions, no method of transmission over the internet or method of electronic storage is completely secure. If you have concerns about the security of your information, please contact us.
Children
This website is designed for commissioners, senior leaders, and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. We will notify you of any material changes that affect your rights.
Contact and Complaints
If you have any questions about this privacy policy, or if you wish to exercise your data protection rights, please contact us:
EdPsychEd Ltd
81-83A Allerton Road, Mossley Hill, Liverpool, L18 2DA
jen@edpsyched.org
If you are unhappy with how we have handled your information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
ico.org.uk